*Yellow Belt NL*
in person
Date 29th January 2026
Duration 09:00 - 17:00
Language English
COURSE CONTENT
- Structured problem solving using Serco's optimisation method:
Define, Understand, Implement, Sustain (DUIS) - Operational Excellence systems and tools
- Scrutinise processes and improve performance
- The role of a Yellow Belt in Operational Excellence at Serco
LEARNING OBJECTIVES
The participants …
- learn structured problem solving using Serco's optimisation method:
Define, Understand, Implement, Sustain (DUIS) - understand how Operational Excellence systems and tools are used to scrutinise processes and improve performance
- understand the role of a Yellow Belt in Operational Excellence at Serco
Target group
All employees
Trainers
John Fitzgerald & Stuart West, Serco Operational Excellence Programme Managers
Questions about the course? For more information or if you have any questions, please contact our Talent, Learning & Development team at: eulearning@ors-group.org
Course type: Präsenz
Language: English
Extern/Intern: Nur für interne Teilnehmer*innen
Duration: 1 day
Location: in person
Category: Keine Kategorie